Frequently Asked Questions
Everything you need to know about our products and services.
What is the &Daughter philosophy on sustainability?
We believe in the 'buy better, keep forever' ethos, prioritizing natural yarns and small-batch production with expert makers in the UK and Ireland to ensure minimal environmental impact.
Where do you ship and how much does it cost?
We offer worldwide shipping. UK standard delivery is complimentary on orders over £250, while international rates are calculated at checkout based on your specific location.
What is your return policy?
We accept returns on all unworn, unwashed items with original tags attached within 14 days of delivery. Please note that return shipping costs are the responsibility of the customer.
How should I care for my knitwear?
To preserve the life of your garments, we recommend hand washing in cool water with a gentle wool detergent, reshaping while damp, and drying flat. Never hang your knitwear as it may cause stretching.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like Apple Pay, Google Pay, and PayPal for a secure checkout experience.
How do I know which size to choose?
Our knitwear is often designed with a relaxed, slightly oversized fit. Detailed measurements for each garment are available on the 'Size Guide' link found on every product page.